Museum Guidelines

Welcome to the Whyte Museum!
To create an atmosphere that is respectful and enjoyable for all we ask that the following guidelines are observed: 

COVID-19 Museum Guidelines

We have implemented Alberta Health Services COVID-19 health and safety guidelines to maintain a healthy workplace environment and to ensure visitor safety.

 

  • Routine sanitization regimes are in effect to maintain a healthy environment.

  • Hand sanitizer stations are located throughout the premises.

  • Face masks are mandatory and available for purchase.

 

Visitor Guidelines:

  • Please practice safe hygiene:

    • sneeze into one’s elbow

    • do not touch your face

    • wash your hands frequently

  • Respect physical distancing, maintain 2 metres or (6 feet) from others at all times.

  • Respect room capacity numbers.

  • Please follow the “dots” and “route markers” for a smooth visit.

 

Other Important Information:

 

  • Visitors experiencing or exhibiting any symptoms related to COVID-19 will be denied access to the premises.

 

Wait Times:

 

  • Longer wait times may occur as we monitor and control visitor capacity numbers in our building, we thank you for your patience.

 

Bags and Strollers:

 

  • Backpacks and bags must be stored in the provided lockers. Strollers are not allowed in exhibition area.

 

Returns/Exchanges:

 

  • We will not be accepting returns or exchanges of any shop purchases at this time.

General Museum Guidelines
Below are basic general museum etiquette that we ask our visitors to follow:

1.

Manners

Be respectful to both your fellow visitors and staff. Abusive behaviour will not be tolerated and you will be asked to leave the premises.

2.

Noise

Unruly and loud behaviour will not be tolerated.

3.

Touching

To protect our collections, we ask that you do not touch the artifacts or art. Only signed, designated hands-on interactive materials* may be touched. 

*Interactive materials have been removed due to the current COVID-19 pandemic

4.

Food and Drink

There is no food or drink allowed inside of the galleries. 

5.

Bags and Strollers

We ask that you please use the provided lockers to store bags and backpacks. Strollers are not permitted in the galleries.

6.

Animals

Only certified aid dogs are allowed within the Museum.

7.

Pictures

Photographs may be taken within the galleries. Please do not use flash photography or selfie-sticks.

111 Bear Street, Banff, Alberta, T1L 1A3, Canada

T: 1 403 762 2291   

E: info [at] whyte.org

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The Whyte Museum gratefully acknowledges the support of The Peter and Catharine Whyte Foundation and the Alberta Foundation for the Arts

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